Impression Kit orders and all other non-custom products are fulfilled within 2 business days of the purchase. Expected delivery times for all shipments is 3-5 business days from the shipping date.
Once your Treatment Preview is approved and payment is made, manufacturing of your custom aligners begins. Your aligners will ship out in 4-6 weeks from when your aligners were approved. They are not eligible for a refund once you approve them. See our Refund Policy for more details.