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General FAQs

The first step is to purchase your No-Risk Impression Kit.

Your No-Risk Impression Kit. ($49) is the only thing you’ll need to purchase today. There is no obligation to purchase aligner treatment after submitting your impression kit. After your doctor has reviewed your impressions you can purchase or finance the All-Day Aligner Plan ($1699) or the At-Night Aligner Plan ($2099).

Some patients prefer the All-Day plan to get their treatment completed as quickly as possible while others prefer the convenience of the At-Night plan.

You do not need to decide now. After you dentist/orthodontist reviews your impressions they will provide estimated treatment times should you choose the All-Day or the At-Night treatment plan. It is at this point that you will need to purchase or finance the treatment plan you want.

After you send in your No-Risk Impression Kit your doctor/orthodontist will review your impressions to verify that you’re a candidate for treatment. We are able to treat most patients/conditions, but we’ll refund the cost of the impression kit should you not be a candidate. We need to review your impressions, photos, and questionnaire to make this determination.

UpSmiles treats mild to moderate cases. Patients that are not a candidate for aligners will be referred to an UpSmiles Dentist in your area.

The growing network of state-licensed dentists and orthodontists using the UpSmiles platform has several years of experience in aligners. Through our platform, they treat mild to moderate malocclusion, and they are licensed in the states where the candidate resides. They use their own professional discretion and may require additional information from the patient via the UpSmiles platform before approving a candidate for treatment. UpSmiles and those doctors who use our tele-health platform comply with the practice of dentistry and tele-health based on the state laws that regulate their licensure.

Each candidate must confirm that they have visited their regular dentist within the past 6 months and that they will continue to see their regular dentist during treatment. This is to avoid any complications for starting aligner treatment. Ideal candidates must sign a consent form prior to beginning treatment. Any contra-indications will be reviewed by the doctor prior to approving the candidate for treatment.

Aligner Treatment FAQs

Each aligner shifts your teeth slightly, moving them horizontally and vertically and even rotating them when needed. Your aligners are engineered to use the right amount of force in the right place at the right time. When you change to the next set of aligners (typically every week or two), your teeth gradually move into a straighter position.

  • Unlike traditional orthodontic braces, aligners allow you to keep your gums healthy.
  • Proven results and predictable tooth movement.
  • Better fit, better comfort, more hygienic than braces, and no food restrictions.
  • Effective for a wide variety of mild to moderate cases including those who have spaces between their teeth, crowding, teeth rotations, minor crossbites and minor deep bites.
  • Flexibility, removal of aligners whenever you want.

The treatment range is 2-10 months with most averaging as little as 3 months using HFV or 6 months without HFV. Ideal cases are those that require minor to moderate tooth movement. You must wear your aligners for approximately 20 hours per day to achieve results. Compliance is critical.

It’s not much different than wearing braces. Both aligners and braces use light force pressure to move teeth. HFV may help make the tooth movement process more comfortable and may potentially cut down on your treatment time by almost half. You can accomplish this with HFV for 5 minutes twice daily or chewies which are included in your aligner package. Both help facilitate the seating of your aligners.

There are no doctor office visits required, although we have professionally staffed locations for you to go to in select markets. Aligners are mailed directly to your home. You must sign a consent form indicating you have been given a clean bill of oral health by your dentist. The dentists or orthodontists on our tele-health platform will evaluate your smile to determine if UpSmiles can achieve acceptable results prior to fabricating your aligners. We always recommend getting a first opinion from a local provider as some cases may not achieve successful results without regular direct professional supervision.

Impression Kit FAQs

After reviewing your dental impression, your UpSmiles dentist/orthodontist will review and share your customized treatment plan with you. We'll refund the cost of the impression kit if you're not a candidate, and there is no obligation or commitment to move forward if you are deemed a candidate.

Approximately 3-4 weeks from the time you approve and pay for the treatment.

Your impression kit includes a televisit with our staff to ensure your impression is done correctly. If the impression is still not done correctly, we’ll send you more impression materials for a nominal fee to repeat the process.